150 Ashley Road, Hale,

Cheshire, WA15 9SA

0161 233 9977


Third Floor, St Johns Court, 19B Quay Street,

Manchester, M3 3HN

0800 080 3535


5 St Christopher’s Pl, Marylebone,

London, W1U 1NA

020 33 271 271

Book a Consultation
Pick A Location
Pick A Service
Pick A Date

Pick A Time


Confirm Details


Booking Enquiry Sent

We Will Be In Contact Soon!

Your booking Enquiry Information

Please Note: Your Booking is not confirmed until a member of our team sends you a confirmation email.
Contact Us

Manufacturer's Warranty

We provide a Lifetime Manufacturers Warranty with all engagement rings and diamond and gem set jewellery purchased via our website

Manufacturers Warranty

At Steven Stone we adhere to our high standards and quality by providing a Lifetime Manufacturers Warranty with all diamond and gem set jewellery purchased from our website. Our warranty protects your jewellery against defects in design, manufacturing and workmanship.

Lifetime Manufacturers Warranty Conditions

In a manufacturing fault occurs, we will always happily put it right under the following conditions:

1. The product is checked by us at least once a year, including a free inspection and ultrasonic cleaning service – the only charge for this service is delivery/shipping if required.
2. The warranty may be void if the engagement ring or piece of jewellery has not seen by us for more than a year.
3. It would be your responsibility to ensure the item is checked each year.
4. The warranty is only provided upon presentation of the original invoice or receipt indicating the date when the product was purchased.

Please note: The warranty will not be applicable for repairs from accidental damage or wear and tear.

We advise that you insure all of your jewellery, as we do not provide insurance.

Find Out More Right Pointing Arrow